Shipping & Returns

Shipping & Returns

Shipping Policy

Orders are usually shipped within 24 hours during the weekday and Saturday. Orders received after 11 AM Eastern on Saturday will ship on Monday excluding holidays. Tracking information will be provided once order has shipped.

From time to time there may be a delay (usually 1 – 3 business days) in shipment due to available of products and/or accessories. If an item is back ordered you will be informed of an approximate ship date.

All customer orders are shipped insured and will include a tracking number.

Return Policy

If You Are Not Completely Satisfied With The Product Purchased: Products Must Be Returned Within Thirty (30) Days Of Date Received For The Full Credit Of Item(S) Purchased (Shipping Fees Are Non-Refundable). Item(s) Must Be In Brand New Condition Upon Return.

You Must Obtain An RMA Number (Return Authorization) Before Sending Products Back For Credit. This Number Must Accompany The Product For Proper Credits To Be Applied Without Delay. All Products Must Be “Unused” And Sent Back In Its Original Package. A Restocking Fee Of 20% May Be Deducted.

DO NOT Accept Any Package That Appears To Have Been Tampered Or Opened Or Damaged. Keep Your Original Packing For Possible Inspection.

If this problem does occur, please contact us and select Return option in our Contact form.